Approximately 2000 staff at EOEA, Providers (ASAPs, AAAs,
and other), and subcontractors will use SIMS to support consumer application,
intake, assessment, case management, service planning, service provision, and
service invoicing. For each of these
functions the system will maintain data security compliance. Data generated through these functions will
support EOEA's service provider management and oversight responsibilities,
allowing EOEA to meet its reporting commitments.
A new aspect to the SIMS system is that service providers
(for home delivered meals, transportation, personal care services, etc.) can
use SIMS to record delivery of services to particular elders, as authorized by
case managers in a service plan, for purpose of invoicing. Business rules built into the system can
ensure that the services are needed and appropriately authorized.
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